Privacy Policy

This Privacy Policy describes how veridianud ("we", "us", or "our"), operating from Lot 12, Jalan Hang Tuah, Plaza Pengkalan, 75300 Melaka, Malaysia, collects, uses, discloses, and protects personal data in connection with the services we provide and this website at veridianud.world.

We are committed to handling personal data in a manner consistent with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By engaging our services or submitting information through this website, you consent to the practices described in this policy.

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1. Personal Data We Collect

We collect personal data that you provide directly to us, as well as data generated through your use of our website. This may include:

• Full name, identity card or passport number, and date of birth
• Contact details: email address, telephone number, and postal or residential address
• Information about family members, dependants, and beneficiaries, where relevant to the engagement
• Details of assets, liabilities, and financial arrangements, to the extent required to perform the requested service
• Correspondence submitted through our website contact form or by email
• Technical data collected automatically, such as IP address, browser type, and pages visited, through cookies and similar technologies

We do not collect sensitive personal data unnecessarily. Where a service engagement requires information of a sensitive nature, we will explain at the outset why it is needed and how it will be used.

2. Purposes for Which We Use Personal Data

We use personal data for the following purposes:

• To provide, perform, and administer the estate planning, probate, or advisory engagement you have requested
• To communicate with you regarding your matter, appointments, and correspondence
• To prepare legal documents, including wills, trust deeds, and applications to the court or relevant authorities
• To coordinate with third parties on your behalf, including banks, the High Court Registry, land offices, the Employees Provident Fund, and insurance providers, as required by your engagement
• To comply with our obligations under applicable Malaysian law, including record-keeping requirements
• To respond to enquiries submitted through the website contact form
• To improve the functionality and content of our website

We do not use personal data for unsolicited marketing communications without your prior consent.

3. Disclosure of Personal Data

We do not sell, rent, or trade personal data. We may disclose personal data to the following categories of recipients only where necessary and in accordance with PDPA requirements:

• Courts and government authorities — where required to process probate applications, estate distributions, or other legal procedures
• Financial institutions — including banks and EPF, where asset coordination is part of the engagement
• Professional advisers — such as accountants, tax advisers, or other legal practitioners engaged to assist with your matter
• Service providers — such as document management or cloud hosting services, who are bound by confidentiality obligations
• Law enforcement or regulatory bodies — where required or permitted by law

Where disclosure to a third party is anticipated as part of your engagement, this will be communicated to you in the engagement documentation.

4. Transfer of Personal Data Outside Malaysia

In certain engagements involving assets held abroad, it may be necessary to share relevant personal data with institutions or advisers outside Malaysia. Where such transfers occur, we will ensure that appropriate measures are in place to protect the data in a manner consistent with PDPA requirements, or we will seek your consent where the relevant jurisdiction does not offer an equivalent standard of protection.

5. Retention of Personal Data

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. For completed engagements, we typically retain files for a minimum of seven years from the date of closing, in accordance with professional practice requirements.

When personal data is no longer required, we take reasonable steps to destroy or permanently anonymise it.

6. Security of Personal Data

We implement technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include access controls, secure document handling procedures, and staff obligations of confidentiality.

No method of transmission over the internet is entirely secure. While we take reasonable precautions, we cannot warrant absolute security. If you have concerns about the security of information you submit, you are welcome to contact us by telephone instead.

7. Cookies and Website Analytics

Our website uses cookies and similar tracking technologies to understand how visitors use the site and to improve its performance. You may control the use of cookies through your browser settings or through our cookie consent mechanism on this website. For full details, please see our Cookie Policy.

8. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access the personal data we hold about you, subject to certain statutory exceptions
• Correct personal data that is inaccurate, incomplete, misleading, or not up to date
• Withdraw consent to the processing of your personal data, where processing is based on consent, subject to any legal or contractual consequences of such withdrawal
• Limit the processing of your personal data in certain circumstances

To exercise any of these rights, please contact us in writing using the details below. We will respond within the timeframe required by law, and in any case within 21 days of receiving a properly made request.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Material changes will be communicated through a notice on our website.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your personal data has been handled, please contact us: